How to reach us
Email support@mantrixflow.com for product questions, account help, billing support, security reports, privacy requests, or an enterprise rollout discussion. Include the workspace name and a concise description of the issue when that information is safe to share. A run identifier or pipeline identifier can help support locate operational events without requiring customer data to be copied into an email.
Never send passwords, access tokens, private keys, database connection strings, or customer records by email. If a support investigation requires sensitive configuration, the team will provide an appropriate next step. Security reports should explain the affected surface, the observed behavior, and safe reproduction details without attempting to access data that does not belong to you.